Complaints Book

In accordance with the Consumer Protection and Defense Code — Law No. 29571

Legal Notice: The company has a maximum of 15 business days to respond to your claim or complaint, in accordance with current Peruvian regulations. You will receive a confirmation in your email once your request has been registered.

1. Consumer identification

First Name *

Last Name *

Document type *

Document No. *

Phone

Email *

Address

Are you a minor?

2. Identification of the good or service

Type *

Order / reference No.

Description of the good or service *

Claim amount (S/)

Date of purchase / contract

3. Type of claim *

Claim

Disagreement with the good or service. Directly affects a consumer right.

Complaint

Discomfort about the service received without directly affecting the good or service.

4. Claim details

Detailed description *

What solution do you request? *

5. Declaration and authorization

I declare that the data provided is truthful and I agree that the company may use my information to manage this claim, in accordance with Law No. 29733 — Personal Data Protection Law of Peru.

An error occurred while sending. Please try again or contact us directly.

Claim successfully registered

You will receive a response within the 15 business days established by law.

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Complaints Book

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