Terms and Conditions

Terms and Conditions

This document describes the general terms and conditions (the "General Terms and Conditions") applicable to accessing and using the services offered by CREACIONES MELBAGS E.I.R.L. ("the Services") within the badusperu.com website, its subdomains, and/or other related domains (URLs) (hereinafter the "Site"), where these Terms and Conditions are located. Any person wishing to access and/or subscribe and/or use the Site or the Services may do so subject to the General Terms and Conditions, along with all other policies and principles governing badusperu.com that are incorporated herein directly or by reference or that are explained and/or detailed in other sections of the Site.

Consequently, all visits and all contracts and transactions carried out on this Site, as well as their legal effects, will be governed by these rules and subject to the applicable legislation in Peru.

The Terms and Conditions contained in this instrument will apply and be understood as an integral part of all acts and contracts executed or celebrated through the offer and commercialization systems included in this site between the users of this site and by any of the other companies or related entities that use this site, which will also be indistinctly referred to as the "Companies", or the "Offering Company".

The User must read, understand, and accept all conditions established in the General Terms and Conditions and in the Privacy Policies of CREACIONES MELBAGS E.I.R.L., as well as in the other documents incorporated therein by reference, prior to their registration as a User on badusperu.com and/or the acquisition of products and/or delivery of any data for any purpose.

1. LEGAL CAPACITY

The Services are only available to persons who have the legal capacity to contract. Persons who do not have this capacity, including minors or badusperu.com Users who have been temporarily suspended or permanently disabled due to the provisions of section 2 "Registration and Use of the Site", may not use the services. Acts performed by minors on this site will be the responsibility of their parents, guardians, custodians, or curators, and therefore will be considered performed by them in the exercise of their legal representation. Anyone who registers a User as a company affirms that (i) they have the capacity to contract on behalf of such entity and to bind it to the terms of this Agreement, (ii) the address indicated in the registration is the main domicile of said entity, and (iii) any other information presented to Badus Peru will be considered true, accurate, up-to-date, and complete.

2. REGISTRATION AND USE OF THE SITE

It is mandatory to complete the registration form in all its fields with valid data to become an authorized User of badusperu.com (The "BADUS PERU Member" or the "User"), in this way, they will be able to access promotions, and the acquisition of products and/or services offered on this site. The future Badus Peru Member must complete the registration form with their personal information accurately, precisely, and truthfully ("Personal Data") and undertakes to update the Personal Data as necessary. Badus Peru may use various means to identify Site Members, but IS NOT responsible for the accuracy of the Personal Data provided by its Users. Users guarantee and are responsible, in any case, for the accuracy, veracity, validity, and authenticity of the Personal Data entered. In this sense, the declaration made by Users at the time of registration will be understood as a Sworn Statement. Each member may only own 1 (one) account on the Site, and may not access more than 1 (one) account with different email addresses or by falsifying, modifying, and/or altering their personal data in any possible way. If this infraction is detected, CREACIONES MELBAGS E.I.R.L through badusperu.com will notify the customer informing them that all their accounts will be grouped into a single account, canceling all their others. If any fraudulent and/or malicious use and/or use contrary to these Terms and Conditions and/or contrary to good faith is verified or suspected, CREACIONES MELBAGS E.I.R.L will have the undeniable right to terminate credits, not enforce promotions, cancel ongoing transactions, close accounts, and even legally pursue offenders.

The Site may perform controls it deems appropriate to verify the veracity of the information provided by the User. In this sense, it reserves the right to request proof and/or additional data to corroborate Personal Data, as well as to temporarily or permanently suspend those Users whose data could not be confirmed. In these cases of disqualification, Badus Peru may cancel the purchase made, without generating any right to compensation, payment, and/or indemnity.

Once registered, the Member will have their email address and a secret password (hereinafter the "Password") that will allow them personalized, confidential, and secure access. In case of possessing this data, the User will have the possibility to change the access Password, for which they must comply with the procedure established on the respective site. The User undertakes to maintain the confidentiality of their access Password, assuming full responsibility for maintaining the confidentiality of their secret Password registered on this website, which allows them to make purchases, request services, and obtain information (the "Account"). Said Password is for personal use, and its delivery to third parties does not involve responsibility of Badus Peru or the companies in case of improper, negligent, and/or incorrect use.

The User will be responsible for all operations carried out in and from their Account, as access to it is restricted to the entry and use of a secret Password, known exclusively by the User. The Member undertakes to notify Badus Peru immediately and by suitable and reliable means, of any unauthorized use of their Account and/or Password, as well as the unauthorized entry of third parties to it. It is clarified that the sale, assignment, loan, or transfer of the Password and/or Account under any title is prohibited.

3. MODIFICATIONS OF THE AGREEMENT

CREACIONES MELBAGS E.I.R.L may modify the General Terms and Conditions at any time, by publishing the modified terms on the Site. All modified terms will come into effect 7 (seven) business days after their publication. Within 5 (five) business days following the publication of the introduced modifications, the User must communicate via e-mail to the following address: info@badusperu.com if they do not accept them; in that case, the contractual bond will be dissolved, and they will be disabled as a Member for the next 48 business hours. After this period, it will be considered that the User accepts the new terms and the contract will continue to bind both parties.

4. PROCEDURE FOR USING THIS INTERNET SITE

In the contracts offered through the Site, the Company will inform, unequivocally and easily accessible, the steps to be followed to conclude them, and will inform, when appropriate, whether the electronic document in which the contract is formalized will be archived and if it will be accessible to the Member. The mere act of following the steps indicated on this site to make a purchase is equivalent to accepting that the conditions contained in this section have been effectively met. It will also indicate its postal or electronic mail address and the technical means available to the Member to identify and correct errors in sending or in their data.

5. PAYMENT METHODS THAT MAY BE USED ON THE SITE

The products and services offered on this site, unless a different form of payment is indicated for particular cases or offers of certain goods or services, may be paid for using the following payment methods allowed on this site:

5.1 Credit or Debit Cards

Credit or debit card payments on the Site are processed through Mercado Pago. Only Visa, Mastercard, and American Express credit or debit cards from local banks are accepted.

Please note that CREACIONES MELBAGS E.I.R.L may request proof of payment validation such as:

Proof of Payment Accreditation Email (Mercado Pago)
Proof of Payment Notification from your bank
Proof of Debit (Visible in the banking app)
Yape payment receipt

The request for payment proof will be made by the Badus Peru customer service area via WhatsApp or email. It can be requested at the beginning or during the purchase process. This applies to purchases made through our website https://badusperu.com/ or purchases via WhatsApp.

Once the requested information has been provided to customer service, the purchase will continue its respective process to arrive within the corresponding timeframe. Otherwise, it will be held until the corresponding validation can be performed.

5.2 Collection Companies

This is a payment method where the customer reserves their purchase and receives a payment code, with which they must go to any establishment or affiliated agency of the collection company chosen by the customer at the time of making their purchase. Payment must be made within 24 hours of receiving the notification with the respective code; otherwise, the purchase order will be canceled for not having met the respective deadline.

If payment is made within the deadline, validation will occur within the following 24 hours. The collection companies currently enabled as payment methods on the Site are:

PagoEfectivo: Shop with PagoEfectivo and pay through online banking or at any Interbank, KasNet, BBVA, BCP, Scotiabank, BanBif office, at Western Union agencies, and at authorized establishments with the PagoEfectivo logo. PagoEfectivo does not handle money refund operations; for refunds, the customer must communicate only with the Badus Peru customer service area and accept the terms and conditions provided by the Badus Peru Website.

It should be noted that Badus Peru can cancel a purchase after 24 hours if it is in "pending payment" status, even if the Collection Company provides more hours or days due to stock variation, campaigns, final promotions, direct sales, among others.

Please note that CREACIONES MELBAGS E.I.R.L may request proof of payment validation such as:

Proof of Payment Accreditation Email (Mercado Pago)
Proof of Payment Notification from your bank
Proof of Debit (Visible in the banking app)
Yape payment receipt

6. STORE PICKUP

Through this option, the customer has the possibility to make their purchase via WhatsApp or the Badus Peru website https://badusperu.com/ if enabled; making an advance payment for the product, so that they can then pick it up at our authorized store (Lima) within the corresponding deadlines provided by the Badus Peru customer service area. However, this option is subject to certain conditions and considerations described below:

The customer must submit their purchase request, which must go through the validation process. This request must contain the name of the person who will pick up the product from the store and their national identity document (DNI) number, email, and cell phone number.

The customer will receive an email informing them that their purchase request with in-store pickup has entered the validation process.

The purchase request will not pass the item validation process for picking up the purchase at the selected store.

In this case, if the physical stock for the partial or total purchase of the selected item is not available, the buyer has the power to generate a Money Refund request according to the process (See point 15 - Refund). It should be noted that the Money Refund process is handled by the Item Validation - Customer Service area, who will communicate to inform what happened.

If the purchase request successfully passes the validation process, badusperu.com will send an email to the customer informing them that their: purchase is ready for pickup! The customer is obliged to pick up the product(s) purchased within 3 business days from the receipt of the aforementioned email; if this period expires without the customer having proceeded to pick up the product(s) for any reason, it will be understood for all purposes and irreversibly that the customer has withdrawn from the purchase made, and a credit note will be generated through a code that will be valid for 90 days and is for single use, applicable to purchases through our badusperu.com website or, as a last resort, through our customer service channel via WhatsApp, which will be provided by the Badus Peru customer service area, so the generated purchase automatically goes into "canceled" status because a credit note has already been generated through a code.

If the customer has exceeded the deadlines described above for picking up their merchandise, the company is not responsible for it, the purchase and sale made between Badus Peru and the buyer being perfected and executed, and the contractual obligations of both parties being understood as fulfilled.

If the customer previously paid for the product through the payment methods provided by the customer service area via WhatsApp, which include bank transfer to the Company's account or Mercado Pago Link, or payment options provided by our website https://badusperu.com/, they must provide the full name and DNI of the person who will pick up the product. In this regard, this person must bring their physical DNI and the printed confirmation email for pickup.

For in-store pickup, it is important to note that the customer must wait for an email before coming to collect their purchase.

Once the purchase is ready for pickup, the BUYER will be notified via email so they can come to the selected store with their physical ID to collect the purchase. The email will detail the process to follow for pickup.

For the delivery of the purchase at the selected store, the Administrator or on-duty staff will request the BUYER's physical ID and follow the delivery process:

Present a physical ID to validate the data.
Complete the delivery receipt with the following information:
• Full Name
• ID Number
• Date / Time of delivery
• Signature
A photo of the delivery receipt with the physical ID will be taken.
A photo will be taken as proof of delivery with the product.

If the BUYER wishes to authorize third parties (family members, assistants, or similar) for pickup, they must first contact Customer Service via WhatsApp +51 967 191 027 to provide the requested information. This is under the BUYER's own responsibility, and the authorized person must be over 18 years old, duly identified with a physical ID, and comply with the purchase delivery process.

7. FORMATION OF CONSENT IN CONTRACTS CONCLUDED THROUGH THIS SITE

Through the Website, seller companies will make offers of goods and services, which may be accepted electronically using the mechanisms offered by the Site itself. Any acceptance of an offer will be subject to the suspensive condition that the Seller Company validates the transaction. Consequently, for every operation carried out on this Site, confirmation and/or validation or verification by the Seller Company will be a requirement for the formation of consent. To validate the transaction, the seller company must verify:

That it validates and accepts the payment method offered by the user
That the data registered by the customer on the site matches the data provided when accepting the offer
That the payment is credited by the User
That the delivery address is within the national territory.

To inform the User or consumer about this validation, the Site must send a written confirmation to the same email address registered by the User who accepted the offer, or by any means of communication that guarantees the due and timely knowledge of the consumer, or by effective shipment of the product. Consent will be understood to be formed from the moment this written confirmation is sent to the User and at the place where it was issued. The offer made by the User is irrevocable except in exceptional circumstances, such as the Seller Company substantially changing the description of the item after an offer has been made, or there being a clear typographical error.

NOTE: The sale and dispatch of products are subject to their stock availability. In case the product is not available, the Site will immediately notify the customer to choose one of the options for exchange and/or return.

8. OFFER VALIDITY PERIOD AND PRICE

The validity period of the offer is that which coincides with the effective date indicated in the promotion or by virtue of the depletion of the quantities of products available for that promotion, duly informed to the User, or while the offer remains available, whichever of these periods is shorter. The prices of products and services available on the Site, while they appear on it, will only be valid and applicable on this Site and will not be applicable to other sales channels used by seller companies, such as physical stores, telephone sales, other electronic sales sites, catalogs or others. The prices of the products offered on the Site are expressed in Peruvian Soles unless otherwise stated. The prices offered correspond exclusively to the value of the good offered and do not include transportation, handling, shipping costs, accessories not expressly described, or any other additional item. Seller companies may modify any information contained on this Site, including those related to merchandise, services, prices, stock, and conditions, at any time and without prior notice, until the moment of receiving a purchase acceptance, which will be binding on the store, subject to the validation conditions indicated above, that is, once consent has been formed between the parties of a given transaction.

9. PROMOTIONS AND CAMPAIGNS

Promotions offered on this Website are not necessarily the same as those offered through other sales channels used by companies, such as physical stores, telephone sales, catalogs, or others, unless expressly stated on this site or in the advertising carried out by the companies for each promotion. When the Site offers promotions consisting of the free or discounted delivery of a product for the purchase of another, the dispatch of the free or discounted product will be made at the same location where the purchased product is dispatched. The Site subjects its promotions and promotional activities to compliance with current regulations.

10. PRODUCT DISPATCH

Products purchased through the Site will be subject to the dispatch and delivery conditions chosen by the User and available on the Site. The shipping location information is the sole responsibility of the User. The chosen periods for dispatch and delivery are counted from when the Site validates the purchase order and the payment method used, considering business days for the fulfillment of said period. Likewise, the Site will inform Users via email of the data so that they can track the shipping status online. Badus Peru offers dispatch coverage at the level of Lima and Provinces; however, these are subject to the accessibility of the destinations, which will be identified by the User when making their purchase and choosing the DEPARTMENT, PROVINCE AND DISTRICT of destination.

11. DELIVERY TIME - PRODUCT DISPATCH

For purchases made through our website https://badusperu.com/ or via WhatsApp for home delivery service:

Modern Lima: 3 to 5 business days
Metropolitan Lima: 5 to 7 business days
Provinces: 10 to 15 business days

Saturdays, Sundays, and holidays are not considered as only business days are included. Delivery times may vary depending on the district and/or the courier/driver making the delivery.

Courier: Monday to Friday 09:00 AM to 09:00 PM (Deliveries may be made on Saturdays with exceptions). Badus Peru guarantees up to two delivery attempts to the address the User indicated in their purchase order.

Driver: Monday to Friday from 09:00 AM to 01:00 PM or from 02:00 PM to 05:00 PM. Badus Peru guarantees up to two delivery attempts to the address the User indicated in their purchase order. The schedule may vary, depending on the demand for purchases and/or campaigns. Badus Peru is not obligated to notify the User of the assigned delivery time. However, it will comply with the corresponding delivery period for home delivery according to the destination.

If the User is absent on the first visit, the carrier will notify Badus Peru customer service and leave a visit notification indicating the date and details of the address.
The second visit will be made after coordination with the User to avoid a second failed delivery attempt. If the customer is absent again on the second attempt, the order will be returned to the logistics operator's warehouses and/or authorized main store, depending on the courier or driver carrying the purchase.
The customer can request a third visit; however, this will incur a new home delivery cost of S/10.00 soles for Lima and S/25.00 soles for Provinces, which will be coordinated with Badus Peru customer service. Otherwise, the customer can coordinate the pickup of their purchase at the authorized store once the logistics operator or driver has returned the shipment, all under coordination with Badus Peru customer service.

12. PROOF OF DELIVERY - PRODUCT DISPATCH

The User must comply with the following instructions for a successful delivery when our Courier or Driver arrives at the address registered for the purchase generated through the badusperu.com website or via WhatsApp.

PROCESS FOR SUCCESSFUL DELIVERY

Present your physical ID so the driver can validate your data.
Complete the delivery receipt with the following information:

Full Name
ID Number
Date / Time of delivery
Signature

A photo of the delivery receipt with the physical ID will be taken.
A photo will be taken as proof of delivery with the product.

It is the customer's own responsibility that a person over 18 years of age, duly identified with a physical ID, is present at the address on the day of delivery. Therefore, only the BUYER is authorized to receive the purchase. If delivery is desired for third parties (family members, household assistant, concierges, or similar), they must also identify themselves and confirm receipt of the product. We will understand that the product was received satisfactorily, under the customer's responsibility. THIS IS ONLY WITH PRIOR COORDINATION WITH OUR Customer Service team via WhatsApp.

Likewise, as a security measure, the Courier will take a photographic record of the delivery of your order outside the home or at the concierge desk, as appropriate. If required, the customer or responsible third party must sign the delivery note as a sign of conformity of the delivery, stating their name and ID.

In the event that the purchase owner and/or authorized person for delivery does not comply with the mentioned processes, the courier or driver may retain the purchase for security reasons for both parties.

If the purchase is within the corresponding delivery period and delivery or pickup has not yet been made to the Customer / User, and they wish to withdraw from the purchase, it is considered that the purchase and sale operation has been successful and a credit note for the amount in favor of the customer should be issued, with the equivalent amount of the product or purchase, through a code that will be provided and will be valid for 90 days. It is for single use only and valid on our website badusperu.com or at our Badus Peru Lima Store located at Jr. Amazonas 299 C62 – Lima, Historic Center with prior coordination with Customer Service via WhatsApp +51 967 191 027.

13. RETURN OR EXCHANGE POLICY BY RIGHT OF RETURN

Badus Peru is committed to ensuring that the customer is completely satisfied throughout their shopping experience. It is the responsibility of each buyer/user to review the exchange, return, and warranty policy before purchasing any product.
It is important to note that products with discounts equal to or greater than 40%, promotional packs (2x1), and those with limited stock are excluded from the right of return and exchange, being considered final sales.
However, it should be noted that these policies are in accordance with customer rights stipulated in Law 29571 of the Consumer Protection Code.

13.1 – Color and/or Product Changes

We want you to have the best experience with your purchase through our Badus Peru website. If you purchase a product in the backpack or accessories categories in our online store and wish to make a change, the product(s) must be in perfect condition and have all their tags. You can do this at our authorized store in Lima, with prior coordination with our Customer Service area via WhatsApp: +51 967 191 027, attaching photos of the product to validate that it is in perfect condition and without signs of use. The same area has a maximum of 3 calendar days to validate the product exchange. No changes are made to discounted products, promotional final sale items, or other conditions.

To do so, you only need to take into account the following conditions:

Changes will be accepted up to (7) calendar days from the delivery of the purchase.
To request an exchange, it is essential to present the proof of payment or ticket in printed or digital format.
Badus Peru reserves the right to deny or accept the exchange of an item according to the conditions stated.
Product exchanges are subject to stock availability.
Products purchased with discounts equal to or greater than 40%, promotional packs (2x1), are no longer eligible for size and/or product exchange and are considered final sales.
If the purchase was generated with shipping to a Province and you wish to change the size or product, the OWNER of the purchase will assume the round-trip shipping cost to our online warehouse (Lima). The respective information for shipping and/or coordination is carried out with our Customer Service via WhatsApp +51 967 191 027. If it is for modern and metropolitan Lima, it is by prior appointment at our authorized store in Lima during the respective department's business hours.
In the event that the product is out of stock for a size change or any other product of your liking, a credit note will be issued via a code, under the following points:

Credit Notes cannot be used partially or exchanged for cash once issued.
The validity period of credit notes is (3) months from issuance. After this date, the Credit Note as such will lose its value.
Credit Notes issued can be used as a payment method both on the website (https://badusperu.com/) or at our Badus Peru Lima Store located at Jr. Amazonas 299 C62 – Lima, Historic Center, with prior coordination with the Customer Service area via WhatsApp +51 967 191 027.

13.2 Product Returns:

We want you to have the best experience with your purchase through our Badus Peru website. If you purchase a footwear, clothing, or accessory product from our virtual store and wish to return the product(s), it must be in perfect condition and have all its tags. You can do so at our authorized store in Lima, with prior coordination with our Customer Service area via WhatsApp: +51 967 191 027. The same area has a maximum of 3 calendar days to validate the product exchange. No exchanges are made on discounted products, products on final sale promotion, or under other conditions.

To make your return, you must take into account the following instructions:

Product returns will be accepted up to (7) calendar days from the date of purchase delivery.
To request the return of the product(s), it is essential to present the proof of payment or ticket in printed or digital format.
Badus Peru reserves the right to refuse or accept returns of an item according to the stated conditions.
Products purchased with discounts equal to or greater than 40%, promotional packs (2x1), no longer have the option for product return; they are considered final sale.
If the purchase was generated with shipping to a Province and you wish to return the product(s), the OWNER of the purchase will assume the shipping cost to our online warehouse (Lima). The respective information for shipping and/or coordination is carried out with our Customer Service via WhatsApp +51 967 191 027. If it is for modern and metropolitan Lima, it is by prior appointment at our authorized store in Lima during the respective department's business hours.
The return of the product(s) will be made through a credit note:

Credit Notes cannot be used partially or exchanged for cash once issued.
The validity period of credit notes is (3) months from issuance. After this date, the Credit Note as such will lose its value.
Credit Notes issued can be used as a payment method both on the website (https://badusperu.com/) or at our Badus Peru Lima Store located at Jr. Amazonas 299 C62 – Lima, Historic Center, with prior coordination with the Customer Service area via WhatsApp +51 967 191 027.

14. PROOF OF PAYMENT

According to the Payment Voucher regulations approved by Superintendence Resolution N° 007-99 / SUNAT (RCP) and the Consolidated Text of the General Sales Tax and Selective Consumption Tax Law, approved by Supreme Decree N° 055-99-EF and amending regulations (IGV Consolidated Text): "There is no current procedure that allows the exchange of sales slips for invoices; furthermore, credit notes are not intended to modify the acquirer or user appearing on the original payment voucher." Taking this resolution into account, it is the consumer's obligation to correctly decide which document to request as proof of purchase, since according to the cited paragraphs, no changes will proceed.

15. REFUNDS

BADUS PERU performs partial or total money returns (reversal) to the original card used as a payment method through the Mercado Pago platform for purchases generated through our website (badusperu.com) or purchases via WhatsApp.

Under the discretion of the Customer Service area and/or depending on the circumstances that affect the total or partial delivery of the purchase generated through the website (badusperu.com) or via WhatsApp, for both national home delivery or in-store pickup.

15.1 – Full Refund:

If you require a full refund, please remember that the timeframe will depend on the payment method used at the time of your purchase:

If the payment method was a debit/credit card, we will request a reversal of your transaction from the payment provider. Please remember that the timeframe will depend on the issuing bank, and you should be able to see it within your bank statements in approximately 30 business days.
If the payment method was "Mercado Pago - PagoEfectivo", "Mercado Pago - Online Banking" or "Mercado Pago - Yape", the money will be returned to the Mercado Pago account used when generating the transaction. The timeframe for it to be reflected is approximately 10 to 15 business days.
If the payment method was a transfer to the Company's account or Yape Empresarial payment, we will request your bank account number, CCI (interbank code), and bank name to make the corresponding deposit within a maximum of 10 to 15 business days. If you do not have an account, you may authorize the deposit to another person. To do this, you must send us an email to contacto@badusperu.com.pe with the following information: Purchase Number, Account holder's name, bank account number, CCI, and bank name, with the subject: "Money Refund – Purchase Number #(Add the corresponding purchase number)".

15.2 – Partial Refund:

If you require a partial refund, please remember that the timeframe will depend on the payment method used at the time of your purchase:

If the payment method was a debit/credit card, "Mercado Pago - PagoEfectivo", "Mercado Pago - Online Banking", "Mercado Pago - Yape", transfer to the Company's account or Yape Empresarial payment, we will request your bank account number, CCI (interbank code), and bank name to make the corresponding deposit within a maximum of 10 to 15 business days. If you do not have an account, you may authorize the deposit to another person. To do this, you must send us an email to contacto@badusperu.com with the following information: Purchase Number, Account holder's name, bank account number, CCI, and bank name, with the subject: "Money Refund – Purchase Number #(Add the corresponding purchase number)".

16. INTELLECTUAL PROPERTY

All content included or made available to the User on the Site, including text, graphics, logos, icons, images, audio files, digital downloads, and any other information (the "Content"), is the property of CREACIONES MELBAGS E.I.R.L. The compilation of the Content is the exclusive property of CREACIONES MELBAGS E.I.R.L. and, as such, the User must refrain from extracting and/or reusing parts of the Content without the prior express consent of the Company. In addition to the Content, the trademarks, whether denominative or figurative, service marks, industrial designs, and any other intellectual property element that forms part of the Content (the "Industrial Property"), are the property of CREACIONES MELBAGS E.I.R.L. or the Selling Companies and, for this reason, are protected by international copyright, trademark, patent, and industrial design laws and treaties. The improper use and total or partial reproduction of said content are prohibited, except with the express written authorization of CREACIONES MELBAGS E.I.R.L. Likewise, they cannot be used by Users in connection with any product or service not provided by CREACIONES MELBAGS E.I.R.L. In the same vein, the Industrial Property may not be used by Users in connection with any product and service that is not among those commercialized on the Site or in a way that causes confusion with its customers or discredits the Company or the Selling Companies.

17. THIRD-PARTY INTELLECTUAL PROPERTY

Badus Peru is a company that respects the law and does not intend to take advantage of the reputation of third parties by appropriating their protected intellectual property. For this reason, we have tools that seek to ensure that products acquired through our page are original and have legally entered the country. Taking the above into account, if you suspect that any product found on our page infringes on third-party intellectual property rights or infringes on legally protected rights held by you, please notify us so that we can immediately deactivate such products from our page and initiate all actions aimed at preventing this from continuing to happen.

18. RESPONSIBILITY OF BADUS PERU

Badus Peru will do its best within its capabilities to ensure that the transmission of the Site is uninterrupted and error-free. However, given the nature of the Internet, such conditions cannot be guaranteed. Likewise, the User's access to the Account may be occasionally restricted or suspended in order to carry out repairs, maintenance, or introduce new Services. Badus Peru will not be responsible for losses (i) not caused by its breach of obligations; (ii) loss of profit or loss of business opportunities; (iii) any indirect damage.

19. INDEMNIFICATION

The User will indemnify and hold harmless Badus Peru, its subsidiaries, controlled and/or controlling companies, directors, administrators, representatives, and employees, for its breach of the General Terms and Conditions and other Policies that are understood to be incorporated herein, or for the violation of any laws or third-party rights, including reasonable attorneys' fees.

20. TERMS OF LAW

This agreement will be governed and interpreted in accordance with the laws of Peru, without giving effect to any principles of conflict of laws. If any provision of these Terms and Conditions is declared illegal, or presents a gap, or for any reason becomes unenforceable, it shall be interpreted within its framework and in any case will not affect the validity and enforceability of the remaining provisions.

21. NOTIFICATIONS

Any comments, concerns or complaints regarding the foregoing Terms and Conditions, the Privacy Policy, or the execution of any of these, should be notified in writing to the following email address: info@badusperu.com, contacto@badusperu.com.

22. JURISDICTION AND APPLICABLE LAW

This agreement will be governed in all its aspects by the laws in force in the Republic of Peru. Any controversy arising from this agreement, its existence, validity, interpretation, scope or compliance, will be submitted to the competent courts of the city of Lima, Peru.

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